A self-service concept Kouki guesthouses are a self-service concept offering experiences and essentials. Our rooms are spread out at various locations, so we do not have a reception or a concierge. You won't find a 24-hour lobby, a gym, daily housekeeping, or fitness facilities. Instead, we offer tailored and curated design destinations out of the ordinary, filled with Kouki's take on design. A part of the experience of our destinations is to engage with the interior of our rooms. Every room is equipped with a kitchen just waiting to be used, so when you have done your grocery shopping, start cooking and enjoy. Should you have questions or need assistance, a member of the Kouki team will be standby during your stay to assist you. Reservations and cancellations All bookings at the Kouki Guesthouses are non-refundable. Methods of payment Full pre-payment by credit card or bank transfer at the time of reservation. A valid credit card is required to confirm your booking. Cancellation policy All pre-paid bookings are non-refundable. Vacating rooms Rooms should be vacated in the same state and condition as they were at the time of check-in. Kouki obtains the right to demand a refund of any damaged or otherwise compromised interior. Late check-out can be requested upon reservation and is subject to a late check-out fee of JPY 10,000. Kouki reserves the right to decline requests for late checkout. Pets No pets allowed. Smoking Kouki guesthouses are smoke-free property (including e-cigarettes), and all guest rooms and public areas are designated as such. A smoking fee of 10,000 JPY per day will be assessed if evidence of smoking is found in your room or on the premises. Commercial photography No commercial photography allowed at Kouki guesthouses.